Busy Bee Cleaning – GDPR Privacy Policy & Compliance Framework
1. Introduction
Busy Bee Cleaning respects your privacy and is committed to protecting your personal data.
This privacy policy explains how we collect, use, store, and share your personal information
in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the
Irish Data Protection Act 2018.
2. Who We Are
Busy Bee Cleaning is a registered cleaning company in Ireland. Our website address is:
https://www.busybeecleaning.ie.
You can contact us at team@busybeecleaning.ie or by phone at +353 1 566 8884.
3. What Data We Collect
– Identity Data: name, title, and contact information
– Contact Data: billing address, email address, and phone numbers
– Technical Data: IP address, browser type and version, time zone setting, browser plug-in
types and versions, operating system and platform, and other technology on the devices
used to access this website
– Usage Data: information about how you use our website and services
– Marketing and Communications Data: your preferences in receiving marketing from us
and your communication preferences
4. How We Collect Your Data
We collect data through:
– Direct interactions: via forms on our website, emails, or phone calls
– Automated technologies: as you interact with our website
– Third parties: analytics providers (like Google Analytics)
5. Why We Process Your Data
We process your personal data for the following reasons:
– To manage bookings and provide cleaning services
– To contact you regarding your service or quotation
– To comply with legal or regulatory obligations
– For marketing purposes (with your consent)
6. Legal Basis for Processing
Under GDPR, the lawful bases we rely on include:
– Your consent
– The performance of a contract
– Legal obligation
– Legitimate interests
7. Data Sharing
We do not sell or rent your data. We may share your data with:
– Service providers acting as processors
– Legal or regulatory authorities if required
8. International Data Transfers
Your data is stored within the European Economic Area (EEA). We do not transfer your data
outside the EEA unless adequate protection measures are in place.
9. Data Security
We implement appropriate security measures to prevent unauthorized access, alteration,
disclosure, or destruction of your personal data.
10. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes we collected it
for, including legal, accounting, or reporting requirements.
11. Your Rights
Under GDPR, you have the right to:
– Access your personal data
– Rectify inaccurate data
– Request erasure of your data
– Object to or restrict processing
– Data portability
– Withdraw consent at any time
12. Cookies
Our website uses cookies to improve user experience. You can manage your cookie
preferences through your browser settings. We display a cookie consent banner on your
first visit, allowing you to accept, reject, or customise cookie settings.
13. Consent Management
All contact and booking forms include explicit consent checkboxes for marketing
communication and data processing. These are not pre-checked. Users must agree to our
terms and privacy policy before submission.
14. Data Breach Policy
In the event of a personal data breach, we will notify the Data Protection Commission within
72 hours if required, and inform affected individuals when necessary. Internal breach logs
are maintained and reviewed periodically.
15. Staff Confidentiality
All staff and subcontractors handling client data have signed confidentiality agreements and
received GDPR awareness training.
16. Subject Access Requests (SAR)
To request access to your data, correction, or deletion, please email
team@busybeecleaning.ie. We will respond within 30 days in accordance with GDPR
requirements.
17. SSL & Data Encryption
Our website uses SSL encryption to protect data transmitted through forms and checkout
processes.
18. Contact Us
If you have any questions or complaints about our data protection practices, please contact
us at team@busybeecleaning.ie.
